Virtual Visits

As a proactive safety measure, we will be offering virtual visits in an effort to reduce the spread of COVID-19. Please read all of the information on this page prior to your visit.

If you have questions or would like to reschedule, please call us at (703) 356-5111.

How do I do my virtual visit?

If you are scheduled for a visit, please go to your provider’s link below at the time of your appointment.

If you would like to schedule a virtual visit, please call us at (703) 356-5111.

Please use these links if you have an appointment only:

Click Here for Your Virtual Visit with Dr. Isabela Jones

Click Here for Your Virtual Visit with Dr. Lily Talakoub

Click Here for Your Virtual Visit with Sarah Walker, FNP

Please note: you must use a Firefox or Google Chrome browser. 

What’s a virtual visit?

A virtual visit is a real-time visit with your provider that’s done via video call. At the time of your scheduled virtual visit, click the above link to meet with your provider. It’s that easy; no login information is required!

If you need a prescription, we will e-prescribe it for you so it goes directly to the pharmacy of your choice. We have the option to send it to Stone Springs Pharmacy so it can be delivered to you directly at no additional cost.

If you need your blood drawn for lab tests, an order can be electronically sent to Labcorp or Quest so you can get labs done for high risk medications or for any other concern. If you prefer, you may get labs done in our office.

What type of visits can be done virtually?

The following visits can be done virtually:

  • New rashes, urgent rashes, or rash follow ups
  • Potential allergic reactions
  • Eczema visits
  • Acne visits
  • Accutane (isotretinoin) follow ups
  • Hair loss follow ups
  • Nail evaluations and follow ups
  • Skin infection evaluations
  • Cosmetic consultations
  • Cosmetic follow ups

How is a virtual visit billed?

A virtual visit is billed like all of our visits using the same fee schedule. If you have insurance that we accept, a claim for the virtual visit will be sent to your insurance. Coverage depends on your plan’s benefits. If you pay in full for your visits (self pay or cosmetic), then your payment will be due at the time of your virtual visit via credit card.

How do I schedule my virtual visit?

Please call us at (703) 356-5111 to schedule your visit.

Information for returning patients:

If you have not been seen for a medical visit with one of our providers in three years or more, you must fill out patient registration forms at least 30 minutes prior to your visit.

If your insurance information has changed, please send your insurance information here: Please include the following information:

  • Photos of the front and back of your insurance card(s)
  • The name, date of birth, and relationship to the primary prescriber
    (Example: Primary prescriber is Jane Doe (Mom) DOB 01/01/1955)

If we do not receive updated and active insurance information, you will be billed for the visit in full.

If your contact information or billing address have changed, please send updates here.

Information for new patients:

New patients can schedule virtual visits also! Please follow these steps.

  1. Please be sure to fill out new patient registration forms at least 30 minutes prior to your visit.
  2. Review the patient info page.
  3. Send your insurance information here. Please include the following:
    • Photos of the front and back of your insurance card(s)
    • The name, relationship, and date of birth of the primary prescribe
      (Example: Primary prescriber is Jane Doe (Mom) DOB 01/01/1955)
    • A valid photo ID of the patientPlease note: we are not able to bill claims to insurance policies without insurance cards, subscriber information, and ID’s. While we are doing our best to accommodate everyone, we completely understand that everyone may not be comfortable with sending their personal information via email. If you are not comfortable sending your ID and insurance information via email, you may pay for your visit in full as a self-pay patient or reschedule your appointment to a later date when we can see you in person. 

We hope you enjoy the option to see your provider virtually. We look forward to seeing you soon!


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